Rhonda holds over 30 years of experience in healthcare operations and compliance regulation with a focus on strategy and due diligence. She is experienced in developing and monitoring policies and best practices to strengthen internal operations. Rhonda has a strong background in revenue cycle, medical operations, healthcare regulations, and compliance, and leverages Lean Six Sigma to streamline patient intake, workflow, and productivity.
A national speaker on compliance, revenue cycle, operations, and auditing, Rhonda is the author of the book, Consolidation Gaps: Navigating Leadership Layers in Healthcare. She serves as the President of the National Advisory Board of the American Association of Professional Coders and has chaired the AAPC Certified Ophthalmology Professional Coder committee. Rhonda also served as the AAPC Vice President of ICD-10 during its implementation and supported the training of all 150,000 certified members across the globe.
Related Service Lines
Expertise
Compliance
Credentials
- Certified Lean Six Sigma Green Belt
- Certified Medical Practice Executive (CMPE)
- Certified Risk Adjustment Coder (CRC)
- Certified in Healthcare Compliance (CHC)